Privacy Policy

At West Berkshire Spokes, we’re committed to protecting and respecting your privacy.

This Policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time so please check this page occasionally to ensure that you’re happy with any changes. By using our website, you’re agreeing to be bound by this Policy.

Any questions regarding this Policy and our privacy practices should be sent by email to or by writing to West Berkshire Spokes, 72 Bartlemy Road, Newbury, RG14 6LA.

Who are we?

We are West Berkshire Spokes, an unincorporated association representing the interests of cyclists across West Berkshire. Although we are a membership organisation, we do not charge a membership fee.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you use the contact form, fill out a membership application form or complete a member survey. We may also collect information about you at events, for example when you complete a hardcopy membership application form.

What type of information is collected from you?

The personal information we collect might include: your name; your address; your telephone number; and your email address. We also ask about ways that you could help Spokes when you complete your membership application.

How is your information used?

We may use your information to:

  • deal with entries into a competition;
  • seek your views or comments on the services we provide;
  • notify you of changes to our services;
  • send you communications which you have requested and that may be of interest to you. These may include responses to queries and information about events, campaigns, consultations, appeals and fundraising activities.

We review our retention periods for personal information on a regular basis. We will hold your personal information on our systems for as long as is necessary for the relevant activity.

Who has access to your information?

We will never sell your information to third parties. We will not share your information with third parties, unless we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

Your choices

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us about the work we do for cyclists in West Berkshire, then you can select your choices by ticking the relevant boxes situated on the form on which we collect your information.

We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. We will not contact you for marketing purposes by post if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting us by email: or by writing to us at: 72 Bartlemy Road, Newbury, RG14 6LA.

How you can access and update your information

The accuracy of your information is important to us.  If your contact details change, or if you think that any of the information we hold about you is inaccurate or out of date, then please let us know by emailing us at:, or by writing to us at: 72 Bartlemy Road, Newbury, RG14 6LA.

You have the right to ask for a copy of the information West Berkshire Spokes holds about you at any time. We are happy to provide this free of charge.

Security precautions in place to protect the loss, misuse or alteration of your information

When you give us personal information, we take steps to ensure that it’s treated securely.

Non-sensitive details (e.g. your contact details) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Once we receive your information, we make our best effort to ensure its security on our systems. Our membership database is password encrypted to prevent unauthorised accessed.


We may analyse your personal information to create a profile of your interests and preferences so that we can contact you with information that is more relevant to you.

Use of ‘cookies’

Like many other websites, the West Berkshire Spokes website uses cookies. Cookies are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. They collect statistical data about your browsing actions and patterns and do not identify you as an individual. This helps us to improve our website and deliver a better more personalised service.

It is possible to switch off cookies by setting your browser preferences. For more information on how to switch off cookies on your computer, visit the About Our Cookies page. Please note that turning cookies off may result in a loss of functionality when using our website.

Links to other websites

Our website contains links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them using links from our website.

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

Under 16

We are concerned to protect the privacy of children and young people under 16 years. If you are under 16 years‚ then please get your parent/guardian’s permission beforehand whenever you provide us with personal information.

Transferring your information outside of Europe

As part of the services offered to you through this website, the information which you provide to us may be transferred to countries outside the European Union (“EU”). For example, this may happen if any of our servers are located in a country outside of the EU. These countries may not have similar data protection laws to the UK. By submitting your personal data, you’re agreeing to this transfer, storing or processing. If we transfer your information outside of the EU in this way, we will take steps to ensure that appropriate security measures are taken with the aim of ensuring that your privacy rights continue to be protected as outlined in this Policy.

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in January 2018.